Contact Us

Customer Solutions Center

Toll Free:
1-877-889-0100

Local:
870-673-6911
479-444-4470

Call for assistance with:

• Deposit account activity
• Loan account activity
• Debit or credit cards
• Wire
• Ordering Checks
• Mobile banking support
• Online banking support, including password resets or you may click here to reset your password
• Similar services

Hours of Operation:
Monday – Friday: 8 a.m. – 6 p.m.
Saturday: 9 a.m. – 12 p.m.
Sunday: Closed

Closed for all Federal Reserve Bank holidays

Business Solutions Center

Call 870-456-6180 for assistance with:

• Cash management
• ACH processing
• Merchant services
• Purchasing Cards
• Business online banking support
• Other commercial services

Hours of Operation:
Monday – Friday: 8 a.m. – 5 p.m.
Saturday & Sunday: Closed

Closed for all Federal Reserve Bank holidays

24/7 Debit Card Care Center

To reset your debit card PIN:call 800-992-3808

For debit card inquiries, disputes or to report a lost or stolen debit card, call 833-462-0798.

To find a local branch, ATM or ITM, visit our Locations page or use the ATM locator in your Mobile Banking app.

Credit Card Helplines

• To report a lost or stolen credit card: call 727-570-4881
• To contact Credit Card Customer Service: call 800-423-7503.
• To get assistance with your online access to your credit card account: call 866-604-0380
• Access your Credit Card account online:  mycardstatement.com

Trust Department

Call 877-889-0100 to speak with a member of the Trust Department about

• Trust services
• Farm management services

Client Portal Login

Report Identity Theft

If you’ve been a victim of identity theft:

1.   Notify us at 1-877-889-0100, and
2.   Visit IdentityTheft.Gov to report the identity theft and get a recovery plan, or call 877-IDTHEFT (877-438-4338) to report the suspicious activity to the Federal Trade Commission.

Credit Bureaus

If you’ve disclosed sensitive information in an email or over the phone, contact one of the following major credit bureaus and discuss placing a fraud alert on your file:

• Equifax: 800-525-6285
• Experian: 888-397-3742
• TransUnion: 800-680-7289